COVID-19 | Supplier Premium Relief Updates

BLUE CROSS
For Premium Relief, clients should contact Customer Service at: 1-888-822-5383.

BMO
Premium Relief Update HERE
Until June 30th , policy owners may request a 90-day deferral of their premiums by contacting Client Services at: insurance.client@bmo.com or call: 1-800-387-4483.

CANADA LIFE
For CI/DI clients can email client service directly at: Livingbenefitsclientservice@canadalife.com
For Life at: canindserv@canadalife.com or call: 1-888-252-1847.

EMPIRE
Until further notice, the Grace Period of one monthly or one annual premium payment will be extended from 31 to 60 days for any policy owner who requests it. Call Customer Service
at: 1-800-561-1268.

EQUITABLE
To request a Grace Period extension, clients must contact Customer Service directly at: 1-800-668-4095
or:  inforcelifemail@equitable.ca  to determine what options are currently available for temporary relief.

FORESTERS
Clients can email at: paymentssupport@foresters.com or contact a customer service representative
at: 1-800-828-1540.

IA FINANCIAL GROUP
Premium Relief Update HERE
Policyowners should contact customer service at: 1-844-744-4272 or 1-844-442-4636 to qualify for a
90-day premium deferral.

IA FINANCIAL GROUP (iA EXCELLENCE)
Disability & Salary insurance:1-800-465-5818.

IVARI
Premium Relief Update HERE
Policyowners must contact client Services at: conversation@ivari.ca or call: 1-800-846-5970 to
request a premium-deferral option that will be available until July 1st, 2020.

LA CAPITALE
Clients should send their request at least 72 hours prior to the draft date in their bank account, by email to: cs@lacapitale.com or call: 1-888-393-2583.

MANULIFE
Premium Relief Update HERE
To be considered for a 90-day extension to their grace period clients should contact ILC_ASC@manulife.ca or call: 1-877-626-8843 or 1-888-841-6633.

RBC
Premium Relief Update HERE
To request a payment deferral up to 90 days, clients must complete and sign the Premium Deferral Form and email it to: premiumreferralrequest@rbc.com or call: 1-800-461-1413 or 1-888-604-3434.

SSQ
For premium deferral, clients should contact Client Services at: 1-800-565-4550
or email: clientservices@ssqinsurance.ca